This Privacy Policy describes how MCC ROIERS FZ LLC (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you access or use the website redstorum.com (the “Site”) and any related services.
We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner, in accordance with applicable data protection laws, including Regulation (EU) 2016/679 (General Data Protection Regulation, “GDPR”) where applicable.
Data Controller Information
The Data Controller responsible for your personal data is:
MCC ROIERS FZ LLC
Roiers FZ-LLC
Compass Building,
Al Shohada Road,
AL Hamra Industrial Zone-FZ,
Ras Al Khaimah,
United Arab Emirates
Website: redstorum.com
Categories of Personal Data Collected
We may collect and process the following categories of personal data:
2.1 Identification Data
First and last name
Billing address
Shipping address
Email address
Phone number
2.2 Transaction Data
Order details
Purchase history
Payment status
Delivery information
2.3 Technical Data
IP address
Browser type and version
Device type
Operating system
Time zone
Connection information
2.4 Usage Data
Pages visited
Time spent on pages
Navigation paths
Click behavior
Website interaction
2.5 Communication Data
Messages sent through contact forms
Email correspondence
Customer service inquiries
Methods of Data Collection
We collect personal data through:
Direct interactions (placing orders, creating accounts, contacting support)
Automated technologies such as cookies and tracking tools
Third-party service providers such as payment processors and analytics providers
Purpose of Processing Personal Data
We process personal data for the following purposes:
4.1 Order Processing and Fulfillment
Processing transactions
Managing payments
Shipping and delivering products
Providing order confirmations
4.2 Customer Support
Responding to inquiries
Providing assistance
Handling complaints and returns
4.3 Service Improvement
Improving website functionality
Enhancing user experience
Analyzing performance and trends
4.4 Legal Compliance
Complying with legal obligations
Preventing fraud
Ensuring platform security
4.5 Legitimate Business Interests
Protecting our business
Preventing abuse
Maintaining system integrity
Legal Basis for Processing
We process personal data under the following legal bases:
Contract performance (Article 6(1)(b) GDPR)
Legal obligations (Article 6(1)(c) GDPR)
Legitimate interests (Article 6(1)(f) GDPR)
Consent when applicable (Article 6(1)(a) GDPR)
Payment Information
All payments are processed through secure third-party payment providers compliant with PCI DSS standards.
We do not store full credit card information on our servers.
Payment providers may collect and process payment data according to their own privacy policies.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable website functionality
Remember user preferences
Improve website performance
Analyze traffic and usage
Enhance security
Types of cookies used include:
Essential cookies
Functional cookies
Analytics cookies
Security cookies
Users may control cookies through browser settings.
Sharing and Disclosure of Personal Data
We may share personal data with trusted third parties including:
Payment processors
Shipping and logistics companies
Hosting providers
IT service providers
Analytics providers
Legal and regulatory authorities when required
All third parties are required to comply with applicable data protection regulations.
We do not sell personal data to third parties.
International Data Transfers
Your personal data may be transferred outside the European Economic Area (EEA).
When this occurs, appropriate safeguards are implemented, including:
Standard Contractual Clauses
Secure processing agreements
GDPR-compliant transfer mechanisms
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including:
Legal obligations
Tax requirements
Dispute resolution
Fraud prevention
Retention periods may vary depending on legal and operational requirements.
When data is no longer necessary, it is securely deleted or anonymized.
Data Security Measures
We implement appropriate technical and organizational measures to protect personal data, including:
Secure servers
Encryption technologies
Access controls
Security monitoring
Internal data protection procedures
Despite our efforts, no online system is completely secure.
Your Rights Under GDPR
Where GDPR applies, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of personal data
Request restriction of processing
Object to processing
Request data portability
Withdraw consent at any time
Requests may be submitted through the contact details provided below.
We will respond in accordance with applicable law.
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or similarly significant effects on users.
Third-Party Services
The Site may use third-party services including:
Payment providers
Analytics tools
Hosting services
Customer support tools
These providers process personal data in accordance with their own privacy policies and applicable data protection laws.
Protection of Minors
Our services are not directed to individuals under 18 years of age.
We do not knowingly collect personal data from minors.
If we become aware of such data, it will be deleted promptly.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Changes will be posted on this page and become effective immediately upon publication.
Users are encouraged to review this policy regularly.
Contact Information
For questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
MCC ROIERS FZ LLC
Roiers FZ-LLC
Compass Building,
Al Shohada Road,
AL Hamra Industrial Zone-FZ,
Ras Al Khaimah,
United Arab Emirates
Website: redstorum.com
Email: info@redstorum.com